Legal
Privacy Policy
Last updated: 27 June 2026
Pristine Breeze(“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our cleaning services.
1. Information We Collect
We may collect the following types of personal information:
- Contact details name, email address, phone number, and property address
- Service information details about your cleaning requirements, property type, and preferred schedule
- Communication records messages sent via our contact forms, email, phone, or WhatsApp
- Website usage data pages visited, browser type, device information, and general analytics data
2. How We Use Your Information
We use your personal information to:
- Respond to enquiries and provide quotes for our services
- Schedule, deliver, and manage cleaning appointments
- Communicate with you about your bookings and our services
- Improve our website, services, and customer experience
- Comply with legal and regulatory obligations
3. Disclosure of Information
We do not sell or rent your personal information. We may share your information with trusted third parties only where necessary, such as:
- Service providers who assist with website hosting or communications
- Professional advisers where required by law
- Law enforcement or regulatory bodies when legally required
4. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet is completely secure.
5. Your Rights
Under the Australian Privacy Act 1988, you may request access to or correction of your personal information. You may also withdraw consent for marketing communications at any time. To exercise these rights, contact us using the details below.
6. Cookies
Our website may use cookies and similar technologies to improve functionality and analyse site traffic. You can control cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
- Email: Info@pristinebreeze.com.au
- Phone: 0451 551 453
